To furnish all utilities in a safe, reliable, cost-effective, and efficient manner. To develop internal business processes that enhance the overall effectiveness of our billing and accounting system. To remain an organization with a well-planned and flexible infrastructure that can accommodate any expansion undertaken by the University. To establish ourselves as an organization of ongoing improvement.
To be recognized by the University community for excellence in service, as a partner in solving our customers’ problems, as a provider of accurate and timely information, and as an organization with the standard of continuous and measurable improvements in service. To effectively manage energy and financial resources in support of the University’s goal of excellence.