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 Plant Operations Division  @  The University of Michigan
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Information
Big 10 Conference

Get It Cleaned

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Pest Management

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Cleaning Standards (pdf)

Building Services
109 E. Madison St.
Ann Arbor, MI
48104-2943
(734) 764-0532


For service issues:
call 647-2059

Non-service issues:
send email to us.

PB&GS Enterprises
Building Services

Grounds Services

Heavy Equipment Garage

Landscape Architecture

Waste Management Services

Org Charts
Plant Operations (pdf)

Building Services (pdf)

Grounds & Waste Management Services (pdf)

Department Information

John Lawter, Associate Director

John Gleason, Area Manager, Central and South Campus
Lukeland Gentles, Business Manager
Darryl Betts, Area Manager, Medical Campus
Anocha Cornell, Area Manager, North Campus
Carie Kloack, Area Manager, Central Campus and Special Services
Carl Smith, Warehouse Manager
Terri Gleason, Business Office Manager
David Judge, Administrative Associate

Custodial Services Process Improvement Team (CSPIT)

The Custodial Services Process Improvement Team (CSPIT) - responsible to the FUN Steering Committee and Rich Robben, Director, Plant Operations, was organized to improve the delivery of cleaning services to University units, and increase satisfaction of Building Services customers.

The CSPIT was charged to share experiences, discuss and analyze data, formulate opinions and conclude by delivering prioritized recommendations for improvement. The team met weekly from 7:30-9AM for 9 sessions from April 7 to June 2 with minutes shared between meetings. With the exception of May 26, at least 90% of the team members were in attendance.

CSPIT Final Report Summary (Adobe PDF file [an error occurred while processing this directive])

Building Services Response to Recommendations (Adobe PDF file [an error occurred while processing this directive])

 [image, Building Services Lead Team]
Building Services Lead Team

Content modified: April, 2007

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